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Shipping, Returns Policy & Disclaimers

Acceptance

All terms and conditions are accepted when you visit or shop at epricesource.com. We reserve the right to modify or eliminate such policies at any time.

 

All sales agreements shall be governed by the laws of the State of California.

 

Payment Methods

 

We accept major credit cards, including Visa, MasterCard, Discover, American Express and debit cards.

 

Shipping

 

Additional fees may apply for delivery of items that are either oversized or need special handling. In those cases, you will be contacted by our customer service department for the cost prior to shipment.

 

Epricesource.com will not be liable for any shipment delays beyond our control, including but not limited to delays caused by unavailability or shortages of Products from our suppliers or holidays and weather conditions.

 

Information and Pricing

 

We, at epricesource.com always try to preserve the accuracy of price and information on all of our products. However, errors may happen that could result in mispriced and/or incorrect information. Epricesource.com reserves the right to disclaim responsibility due to these errors and reserve the right to refuse and/or cancel orders with incorrect information. You will be immediately notified of any cancellations and return of funds will be processed in the same manner that the payment was made.

 

All orders are subject to stock availability either at our warehouses or our suppliers’ warehouses; therefore, we cannot guarantee that we will be able to fulfill all customers’ orders.
All pricing is subject to change and could fluctuate any day. We maintain the right to make adjustments, refuse or cancel any orders due to price fluctuation or due to errors made to pricing, products and service offerings for reason including, but not limited to changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements.

 

Returns Policy

 

Special orders for factory direct products cannot be cancelled and are not refundable.

 

If items have been sent to our warehouse for fulfillment, cancellation not due to back order will be subject to cancellation fee. Shipping/Handling fees are not refundable.

 

If you need to return a purchased item, please contact our customer service department by email to sales@epricesource.com for Return Merchandise Authorization Number. 
All items sold by epricesource.com are covered by 30-day Limited Manufacturer’s Warranty (from the date on the invoice) guarantee against defective products (which means manufacturer's defects in this content).

 

Although epricesource.com allows for returns, claimed to be defective, epricesource.com makes no warranties of any kind with respect to the quality, condition, or performance, whether such claim is based upon principles of contract, warranty, negligence, or purpose or otherwise sold on epricesource.com.

 

Epricesource.com is not responsible for any damages to products purchased resulting from work done by any anyone other than our certified technicians and we do not guarantee compatibility of any products.

 

All returns must be delivered to one of epricesource.com locations within 15 days of the original invoice date, must be accompanied by a valid Return Merchandise Authorization Number issued by epricesource.com Returns Department. Returns MUST contain all of the original packaging intact and in unused condition. Any used or defaced products will void any claims for return. Shipping and Handling fees will not be refunded.

 

Returns will be refunded at the current value or sale price of the returned product at epricesource.com minus any applicable fee.

 

Special order cannot be returned as they are built to order directly from the manufacturer. Please contact the manufacturer of the product directly for any inquiries or claims. Consumable Products cannot be returned after being opened and will be denied return upon request.

 

If returning an item because you do not want the item or ordered the wrong item, please note that for unopened box, a 5% restocking fee may be applied. For opened box, on most items, a 10% - 25% restocking fee will be charged based on the condition of the returned item. 

 

If an item is defective, a replacement will be shipped free of charge once we receive the defective item. Defective items will be replaced with the same model only. If the replacement is not available, we will recommend a comparable. If our recommendation is not agreeable, we will fully refund your payment.

 

If an item is damaged in transit and you discover that the product was damaged during shipment, contact the carrier to report the damage and request an inspection. Please email our customer service department to sales@epricesource.com to file a claim.

 

Liability Limitations

 

Epricesource.com shall not be liable under any circumstances for any special consequential, incidental, punitive, or exemplary damages arising out of or in any way connected with the agreement to sell product to buyer or the product. This Liability Limitation shall apply whether any claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution.

 

Epricesource.com is not the manufacturer of the products purchased by its customers and the only warranties offered are those of the manufacturers. In purchasing the products, customers are relying on the manufacturers’ specifications only and not relying on any statements, specifications in brochures, photographs or other illustrations representing the products that may be provided by epricesource.com.